Privacy. What we keep, and how to let it go.

What our forms ask for

The reservation form wants your first name and email address. It also asks who will tell the stories and the name you call them by, which language they speak, the country they call home (a US state too, if you like), how they would probably answer, the package that tempts you, the occasion for the gift and, only if you feel like saying, how Kinspoken reached you. Our two smaller forms want less still: an email address alone, or the name of a language we should add.

Those answers let us hold your place, send the Holiday Table cards and the printable card, tell you the start date and the price you were shown, and choose which languages and channels open first. The name you give your storyteller is printed on the card. Every email we send concerns the reservation itself.

What our server notes

When a form comes in, our server writes down the page that sent you, the campaign tags riding on the link (utm_source, utm_campaign and their cousins) and, if the link carried one, an ad click identifier. Apart from forms, a small counter of our own, hosted on the Kinspoken domain itself, tallies page views, the rough country and the kind of device. It plants no cookies and has no idea where you browse afterwards.

No outside company runs code on these pages: not a single ad pixel, chat bubble or session recorder. Nobody else is assembling a record of what you read here.

The storyteller’s recordings

Recording hasn’t started. Once it does, we will look after the storyteller’s recordings, their transcripts and translations, any photos your family adds, and the short consent recording made as every session opens. All of it serves one book, yours, and its private listening pages.

Stories are stored encrypted, and only the people you invite may read or listen. A storyteller can mark any passage ‘not for the book’, and it is left out of print. A life told aloud can wander into health, faith, politics or papers and visas, so we handle every word as sensitive and put none of it to any other use.

No AI training and no voice cloning

No AI model, whether ours or a supplier’s, will ever learn from your family’s stories. We choose only providers whose terms forbid training on what their customers send, and we will publish their names before the first recording. A storyteller’s voice is never cloned or synthesized, and we make no voiceprints.

What an ad platform may be told

Suppose an advertisement led you here and you go on to reserve. Our server may then tell that platform, in the barest terms, that a reservation took place: our only gauge of which advertisements earn their keep. That is the whole message. It is never sent from a browser flying the Global Privacy Control flag, nor after you turn on the switch under ‘Your privacy choices’ further down this page.

Who else handles your details

A small circle of service providers keeps Kinspoken running, and each is held by contract to use your details only for the job we hired it to do. When printing begins, the printer gets just enough to print your book and mail it. Not one detail of yours is ever sold, and none is passed along so that ads can trail you from site to site (cross-context behavioral advertising, in the statute’s words).

• Our web host, whose machines sit in the United States
• Our mail service, which carries your confirmation, the question cards and our replies
• A notification service that lets our team know when a reservation arrives
• Cal.com, only if you book a time to talk with us
• Meta and Google, which receive a server-side note that a reservation happened — never while GPC or your opt-out is on

How long we keep it

A reservation record is kept 24 months at most. Then it goes: deleted outright, or scrubbed of anything that could point back to you. Should Kinspoken ever stop, the whole list is told first, and every personal detail they gave is erased within 30 days.

Once stories exist, one email to hello@kinspoken.com, sent from your account address, clears the shelf: recordings, text and photos within 30 days, backup copies within 35, and a note from us when it is finished. Every recording can be downloaded whenever you wish, and if Kinspoken ever closes you will have at least 90 days’ warning and a complete export.

Seeing, correcting or deleting your details

Email hello@kinspoken.com to ask for a look at the details we hold on you, to have them corrected, or to have them deleted. We make the change and write back saying exactly what we did.

A browser that sends Global Privacy Control has, in our eyes, already asked that your details never be sold or shared, and we act on it without a word from you. The older ‘Do Not Track’ setting changes nothing here beyond the promises already printed on this page.

Your privacy choices

Turn this switch on and any reservation made in this browser stays out of ad measurement altogether. Global Privacy Control does the same job; either one suffices.

Storytellers living in the EU or the UK

If the storyteller lives in the European Union or the United Kingdom, the legal ground for recording and handling their stories is their own consent, given as every session begins. They may ask at any moment to see, correct or erase their recordings. Our providers have signed data processing agreements and standard contractual clauses.

Adults only

Kinspoken is made for adults. We never knowingly gather a child’s details, and nobody under 16 should be using our forms. Storytellers are adults as well; if grandchildren join in a recording, a parent must say yes first.

Changes to this page

Each time we revise this policy, the date at the top moves too. If a revision changes something that matters, the people on our list hear about it by email.

How to reach us

Kinspoken is published by {{LEGAL_ENTITY}}. Email reaches us at hello@kinspoken.com; letters, at {{MAILING_ADDRESS}}.